Supporting the Mackay community since 1973.

NDIS Supports

MADEC provides a variety of disability supports funded by the NDIS.


These supports include:

·      Supported Independent Living

·      Accommodation Services

·      Community Participation

·      Support Coordination

·      Plan Management Services


Supported Independent Living (SIL) is when NDIS participants receive support, usually 24/7, to assist them to develop skills so that they can live as independently as possible.

This can sometimes be a group of people sharing a home together, or one person receiving support in their own home.

Within the SIL arrangement, your support team will assist you to do the following:

·      Personal Care

·      Cooking

·      Household Tasks

·      Budgeting

·      Shopping

·      Using Public Transport

·      Accessing Social Activities

·      Building other Life Skills


To assist you in arranging a SIL, we can provide you with the needed support to:

·      Secure suitable accommodation – MADEC can provide transitional housing at affordable rates.

·      Find compatible housemates – MADEC can arrange meet and greets, as well as trial stays in our respite houses to ensure that you and your potential housemates are a good match.

·      Plan the transition to SIL – for some individuals it may be a 12-month pathway, so start the conversation today.


Supported Independent Living is an exciting arrangement that will benefit you. Become independent, make new friends, have choice and control, feel safe and secure, enjoy freedom and exciting opportunities and be confident that you have the support you need, when you need it! Start the conversation with MADEC and begin the transition to your new SIL today!

Contact Roz Kelly, e:, to access supports!


MADEC provides Short-Term (STA) and Medium-Term (MTA) Accommodation Services.

We have purpose-built houses that allow us to provide 24/7 support to individuals with low, standard or complex needs.

Our aim is to provide high quality supports and ensure that participants feel comfortable during their stay. This important service also provides respite for family and carers.

Accommodation Services with MADEC can be a short as 1 day or as long as 90 days.

Contact the MADEC Office to discuss availability and secure your next stay.

Contact Jess McColm, e:, to access accommodation supports!

Support with Community Participation

At MADEC we believe that it is important for everyone to contribute to the local community.

We provide 1:1 support to access community activities and identify activities of interest.

During a planning meeting, we will discuss your needs and match you with your ‘ideal’ support worker.

Activities of interest may include:

  • Exercise
  • Learning a new skill or craft
  • Meeting and making new friends
  • Attending entertainment events
  • Joining clubs or societies

We support you to live your best life!

Contact Jess McColm, e:, to access community supports!

Support Coordination

Our Support Coordinators are experts at helping you understand your plan, access your funding and find services that best meet your individual needs.

Our experienced Support Coordinators will support you to:

  • Understand your NDIS plan and goals
  • Understand what supports and services you are funded for
  • Provide information about supports and services available
  • Negotiate services within your budget period
  • Empower you to access supports identified in your plan
  • Link you in with local community
  • Facilitate information sharing between providers
  • Responding to crisis or significant change of circumstances that may require a plan review
  • Developing your informal or community connections to enhance your support network

What you can expect from the Support Coordination Team:

  • A quality person-centred approach
  • A commitment to hearing what you need and want
  • A comprehensive understanding on how the NDIS works
  • Communication that is honest, reliable and open
  • In depth knowledge of local support and service providers
Email to access supports.

Plan management

MADEC provides personalised Plan Management solutions. Our aim is to provide participants with the support and flexibility to maximise their NDIS funding.

As your Plan Manager, MADEC will take care of your NDIS funding and ensure that invoices are paid in a timely manner.

Why choose MADEC to manage your funding?

  • We’re local and connected to providers within the community.
  • We provide a personalised plan to help you utilise your NDIS budget and reach your goals.
  • We assist you to make value for money decisions in line with your NDIS plan and needs.
  • You have choice and control over the providers you choose.
  • You can receive supports from providers who are both registered and not registered with the NDIS.
  • Our well established financial management systems ensure transparency and reliability.
Email to access supports.


MADEC is committed to providing quality supports and going above and beyond when supporting our participants. We proudly extend charitable goodness and wherever possible provide resources to assist our participants in living their best life.

To ensure that we can continue to assist our community, MADEC charges TTP in associate with some of our NDIS Services. TTP is a Temporary Transition Payment that is made available to providers and assists us with the additional costs associated with transitioning to the National Disability Insurance Scheme.

Please find a summary of our current pricing attached. These prices are correct as of 1st July 2020.

Download Price List

How can we help you?